...SRBIJA Suveniri...

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Srbija suveniri

SRB Souvenirs

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Q&A

Questions and Answers

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  1. How to order products?

    There are two ways:
    - Find on our website product that interests You. Then click "Add to Cart" to send the product to cart. The upper right corner provides the information of quantity and products that You have ordered. To successfully complete your order you should fill in the requested information and then access the basket where it is processing your order. If you are satisfied with the products that you insert in to the cart - by clicking the "Checkout" and follow further instructions You will successfully complete your order.
    - The products can be ordered either by phone +381 22 323 559, either by This e-mail address is being protected from spambots. You need JavaScript enabled to view it . All that we need are Your correct personal information (name, address, telephone number, e-mail address, zip code, country) and to provide us with the products and quantities you would like to buy.
  2. How do I know I'll get the required goods?

    The informations you enter are used for a possible contact or for sending the goods if you decide to order goods. If you have properly filled out and sent an order form, we will get that information already in the same day, so that we do not have to send You feedback that the order is received. In the event that your order we currently don't have in our stock, then you will be notified with an explanation of how many days late it may come to you. If it suits you, You will send us another affirmative (or negative) E-MAIL.

  3. How to pay ordered goods and how it will be delivered?

    The products you ordered during the same or next day we send through the service "Daily Express" to your address. The value of goods and  the sending fees are responsibilities of ordering party. Layout of goods stored for sending: Wall clock Ceramic Cup

  4. How do I change the order?

    If ordered goods are in stock, it takes more than two or three days to reach you. If you are within a few days change your mind, you can call us by phone or send us an email where you change something in the order or cancel it completely. However, if the order is already sent to you, and you do not want to receive, you can send  back to sender (ie us), but you are legally bound to pay the postage for the matured product, although it's returned.

  5. I want to order a larger quantity of goods?

    To establish a successful cooperation, please, visit WHOLESALE enter the required information and we will promptly contact You. Or You can contact us by phone +381 22323559 or via This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

  6. What is your business policy on protection of my privacy?

    Any personal information-name, e-mail address, phone number, address, choice of products you have purchased with us remains personal and confidential. Personal data that you type into the form when purchasing our products, serve only for the purpose of purchase-transaction!

Respectfully,

SERBIA souvenirs!


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